The decision to pull Cyberpunk 2077 from PS Store didn’t come from Sony.
Cyberpunk 2077 has had a disastrous launch on last-gen systems. Prior to launch, critics – myself included – only got access to the PC version of the game, which is on a completely different planet to the console versions by all accounts.
Performance on old hardware was so bad that the developer told players to request a refund. The problem was, CD Projekt Red didn’t have a special agreement with Sony or Microsoft for Cyberpunk 2077 refunds.
This all culminated in the news, which broke last night, that Cyberpunk 2077 has been pulled from the PlayStation Store. Everyone assumed this was a Sony decision, but sources familiar with the studio have told TheGamer.com that this was a CD Projekt Red decision.
We reached out to Sony for confirmation, but the platform holder won’t go into specifics and only offered this:
“SIE strives to ensure a high level of customer satisfaction. Following discussions with CD Projekt S.A., the publisher and developer of Cyberpunk 2077, SIE will begin to offer a full refund for all gamers who purchased Cyberpunk 2077 via PlayStation Store and want a refund at this time.